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Roles and permissions

Roles

RoleScopeCan
ResidentThe communities they belong toEverything in the resident guide their community has switched on
Community adminThe communities they administerEverything in the admin guide for those communities
Super adminThe platformEverything, plus platform administration
SupervisorA work groupReceive and manage assigned work
EmployeeA work groupReceive assigned work
ContractorA work group, or the RFP PortalReceive assigned work, or bid on RFPs

Delegated permissions

An ordinary member can be granted one specific power without becoming an admin:

PermissionGrants
RFP CreatorCreate and manage RFPs
Announcement PosterPost and manage announcements

Granted in Community Settings > Permissions.

Scoping

Everything is scoped to the community selected in the header. An account can belong to several communities, and administer some of those and not others.

A super admin passes every role check, which is why the role is held by as few people as possible.

Resident-admins

Most community admins also live in the community they administer. Promoting a resident adds admin rights without removing their membership, so they keep real dues, real tickets and real ballots.

They see both navigation sets. View as resident hides the admin side, and stays usable while it is on so they can get back.

An admin who is not a resident of the community sees only the admin side, plus the community board, since the board is for them too.

What admins cannot do

  • Change their community's entity type.
  • Switch their own entitlements on.
  • Raise their own member limit.
  • Set or clear a family member's sharing opt-out.
  • Tick a derived checklist item on a resident's behalf.
  • Read a masked identity field without it being logged.
  • Delete a payment audit entry or a screening audit entry. The backend has no permission to, by design.