Entity types

Every community has one of four types, set at creation and close to permanent. The type decides which features can ever be offered.

HOA

Single-family or townhome associations with dues, recorded covenants and a board.

Everything is available. This is the type the compliance features were built for: violations with escalation stages, ARC review, resale packets and governing documents with effective dates.

Apartment complex

Managed rentals, with turnover as the recurring event rather than the exception.

The distinguishing features are leases, applications and screening, and homes for rent with floor plans behind them.

Screening auto-invite defaults to on here, and only here: the manager adds the tenant, so nobody would notice a missing check.

Country club

Member dues, amenity reservations and events.

Space rentals and events carry most of the weight, with payments for membership dues.

Municipality

Resident issue reporting and work assignment for town staff.

Deliberately narrower. A municipality is never offered payments, violations, space rentals, resale documents, tenants, member onboarding, homes for rent or financial reports, because none of those describe the relationship between a town and its residents.

What it gets: issues with types and groups, announcements, messages, documents, events, FAQs, feedback, RFPs and a public website.

Residents also register by street address in a municipality, rather than by invitation or code, since anyone at a covered address belongs by definition.

Why it is close to permanent

Features are gated on it, records assume it, and a community that could change its own type could route around the rules its type implies. Get it right at creation.