Admin Dashboard
Where admins land. It reports on issues, which is the one feature every community has.
Set up your community
New communities get a setup card here: the same checklist engine residents use, pointed at the community instead of at a person. Ten items in the order a community actually needs them, the things that make the product work first and the entitlement-gated extras last.
One item left. Reviewing permissions is the one nothing in the data can prove, so it is ticked by hand.
| Item | Completes when | Shown when |
|---|---|---|
| Create your issue types | You have issue types beyond the stock set | Always |
| Add your logo and colours | Branding is set | Always |
| Invite your board and staff | The community has two admins | Always |
| Review who can do what | You tick it. Nothing in the data says "reviewed" | Always |
| Add your governing documents | A document is uploaded | Always |
| Post your first announcement | An announcement exists | Always |
| Build your resident checklist | You have saved a checklist row of your own | Checklist on |
| Set up payments | Stripe is connected | Payments on |
| Publish your public site | The site is published | Public site on |
| Turn on your lobby screen | Signage is live | Signage on |
Only the first is required. Every admin of the community sees the same card, not just whoever created it, and the answers are about the community rather than about you.
The card never puts a badge on the sidebar. A half-configured community would wear one forever, which teaches admins to ignore badges.
The setup list is not editable in Community Settings > Checklist. That page configures what your community asks of its residents, and the setup list is a different thing pointed the other way.
What is on it
- KPI cards: total, open, in progress and resolved issue counts.
- Category breakdown: which of your issue types are actually generating work. If one category is most of your volume, that is a fact about the property, not about the software.
- Trend over time, with a selectable window.
Everything is scoped to the community currently selected in the header. If the numbers look wrong, check which community you are in.
Reading it
Open counts rising while resolved counts stay flat means work is arriving faster than it is being closed. A category that spikes in one window is usually one physical failure being reported by many people, which is what issue linking on the issues page is for.
Financial reporting is not here. It lives under Finance, because the two questions have different audiences.